Sunday, February 14, 2010

PLAN, DO, REVIEW, PLAN (LIFE SKILLS ACTIVITY)

ACTIVITY #1



I chose to try to get to know myself better so for my first activity i interviewed my best friend who i have known for years because she knows me very well. I asked her how am i as a person? Can u list some qualities i carry? My best friend responded by saying that i am hard-headed but that i am not only a good friend but a good person with a good heart that is a hard worker and very smart. She sees that i am a hard worker and have good work ethics because we have both been working ever since we were allowed to work. We both struggle with crazy schedules of balancing work and school.



Also, many people at work are always giving me compliments because they say that they can see my ambition and they see me striving to reach for my goals. They tip their hats to me for traveling everyday 2hrs taking three trains to get to work and then go to school at night and travel another 2hrs to get home. To then wake up the following day to do it all over again. And people at work often tell me that i have a good heart and a lot of patience to work in a nursing home and on a dementia unit because i really do care for the residents and i sometimes do things that i shouldn't do because my position does not allow me to but i do it anyway just to help the residents.



In life, to get to where you want to be, one must make sacrifices. I often get 3 or 4 hrs of sleep because i get home late from school and then have to attend to my studies and assignments. But i know in the end it will all be worth it. I am very kind and understanding and caring with the residents that i work with because i know one day i will get that old, and if i was helpless or didn't have the mental capacity to do things on my own, i would want someone to help me and not take advantage because I'm not in the right state of mind to make my needs known. I do believe in karma so what is the point in being cruel to others when one day it will come back to you in the worst way.





ACTIVITY #2 & #3



I visited old course work from each semester that i have been at LaGuardia. I even visited work i have written from when i was in junior high school and high school. Something i have noticed is that i have always been a decent writer even from my earlier years. Everything i have looked over was written well (of course there were errors) and i got good grades on each assignment i worked on. Something else that i noticed was that for the assignments that i can remember i didn't have much interest in, and didn't put my best foot forward for, i got a good grade but not As and Bs as the rest. Although i still passed and got good grades, even if i didn't put all of my effort into it, it shows and is easy to detect when you read assignment after assignment.





ACTIVITY #4


For this activity, i had to revisit an old friend, teacher or employer. It just so happened that i came across and old childhood friend. We had so much catching up to do. When we began talking about school, college and our majors, she looked a bit shocked. I asked her what was up with the puzzled look she had on her face. She told me that she found it to be crazy that my major is psychology because from when we were little, i always said i wanted to help people and that i was always very curious of the mind and how it works. She told me that i was always trying to analyze people and wondered why they say or do the things that they say and do. I was shocked that she remembered all this. I remembered all that she was telling me but i didn't think her or anyone else would. They she told me how not much has changed with me, just that i am older and more mature (i was always mature for my age). This showed me that my goals have been along the same lines from when i was a child until now. I guess one can say i have always known what i wanted to do with my life, even as a child.

I also came across an old English teach of mine from when i was in junior high school. I came across him in a festival a few months ago. We began talking about life, work and school. When he asked about work and school n i told him how many classes I'm taking and my major, and how my days are..for some reason he wasn't impressed. He was indeed very proud of me but didn't seem surprised or impressed. I wondered why, and then he tells me, that's my girl! That's the Ashley i knew u would grow up to be. He said that he knew from when i was in 8Th grade that i had potential and ambition and that i have always been very determined and that i always had the drive to do whatever it is that i put my mind to.

Through all of these activities and responses from people that know me well or that haven't seen me in a long time, this helped me get to know myself better in the sense that i realized, through every ones response that i have always seemed to be a very well rounded individual who knew what i wanted for myself and my future very early in life. And that i have pretty much stuck to it throughout the years.


ACTIVITY #5 (INTERPERSONAL SKILLS)


I had to write a reflection of a situation in the past where working with others was a bit of a challenge. A few years ago i worked in a store called Afaze in the mall as a manager. There was this lady in the store who seemed very suspicious in the store. She kept getting really close to the costume jewelery wall and kept looking back to see who was watching. So one of my sales associates stood a little closer by her and the woman flipped out cursing and making a huge scene in the store. She insulted my sales associate and my sales associate began to flip out as well. They were both out of line, although the lady definitely provoked my sales associate (who is very kind and very sweet, i never knew her voice could even get that loud). I then had to pretend i was on the Lady's side because this woman seemed completely unstable and i just wanted her out of the store before she caused any trouble, so i talked to her and calmed her down, playing both roles with my sales associate and the lady. The woman was crazy, and she wanted to get my district manager involved which i felt was completely unnecessary because nothing was done, she looked suspicious of stealing and my sales associate did her job in keeping an eye on her. But i was able to talk her down, she then left and all was resolved. I then spoke to my sales associate privately about how she needs to try and keep her composure, although the woman was wrong, but at work, one must keep their composure and maintain a certain amount of professionalism. Everything was resolved and no one got into big trouble. Although i think i handled the situation fairly well. It was a huge challenge because i never came across a customer like that who really seems unstable, who when she spoke, things didn't make sense. It seemed as if she needed to see a psych doctor. It was a huge challenge and i just hoped things didn't get blown out of proportion.

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